About The Author
When Ed Katz founded Peachtree Movers in Atlanta, he moved furniture like every other mover. And heard the same complaints.
Moving means packing and unpacking - and everyone hates it. Besides the drudgery and inevitable lost and mixed-up files, productivity stops, and the customer is out of business. To add insult to injury, the mover damages walls, floors, and furniture. Items such as glass, framed art work, and computers undergo a beating in transit. After the move, the customer feels as battered as his or her belongings.
But Ed Katz took customer complaints seriously and began developing methods and tools to eliminate or minimize the grievances. And it's all in his new book, Office Moving for Movers
Ed Katz has changed the way businesses move.
He realized early on that office moving is a service; give the customer superior service and they'll be back. Minimize the disruption, damage, and downtime normally associated with moving -- let them stay in business -- and moving becomes a painless experience.
|. . . it's great will recommend it to all commercial movers.
UBM Urban Business Movers
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Office Moving for Movers by Ed Katz
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Unique marketing and operational weapons.
Internationally recognized as the authority on office moving, Ed Katz has finally compiled his 24 years in the commercial moving business into the how-to manual every mover has always wanted.
60 info-packed pages. 50 photos show you how.
$26.95 (plus sales tax for GA residents). Payment in U.S. funds.
YOU WILL LEARN
MARKETING METHODS THAT SET YOU APART
...gives us an edge over our competition...just booked my largest office move ($80,000)... Manly Ray, Ray Moving & Storage, Inc., Greensboro, NC
HOW TO PROFIT BY RETAINING CURRENT CUSTOMERS
...close to 75% of our sales come not from my solicitations, but rather through the greatest sales method ever imagined ... word of mouth! We are not pressed like every other mover to submit the lowest bid because the customer understands the significance... Eric S. Callahan,Vice President, Hoffman Office Moving Systems, Ramsey, New Jersey
HOW TO COLLECT WHAT YOU BILL
...your system has been directly accountable for over $ 500,000 in retained office moving revenues... Doug Piersant, Vice President, Sales and Marketing, Chipman Corporation, Buena Park, CA
HOW TO MANAGE AND PREVENT DAMAGE AND WORKERS COMP CLAIMS
Two men can safely, easily, and quickly do the work of six or eight men without all the sweat, swearing and minor injuries associated with such a job. Owen Purcell, Facilities Coordinator, MONY Financial Services, Mutual Life Insurance Company of New York, Purchase, NY
PLUS SECURITY & THEFT PROTECTION, EDS FAMOUS OFFICE MOVING JOB ESTIMATING FORMULA REVEALED FOR THE FIRST TIME - how many men and how many trucks for how long.
Founder and former chairman of Peachtree Movers in Atlanta, Ga, Ed Katz has perfected the art of customer service, satisfaction, and savings with innovative ways of solving common moving complaints. Called the most significant new developments since the wheel and lever, his patented inventions are revolutionizing the way businesses move and whos profiting from it.