Trends

IOMI® training now a condition of employment at Chicago's Midwest.

The buzz of optimism at Interstate Worldwide.

Midwest Moving & Storage GM on parnering with building managers

Kansas City's Vic's Moving & Storage earns 2011 Angie's List Super Service Award

Ace Moving & Storage serving Washington DC becomes an IOMI® Certified Office Mover

Midwest Moving & Storage earns IOMI® Certification in Homeland Security for Office Moves

DC Water trains in-house facilities personnel to be movers

Johns Hopkins in-house movers earn IOMI® diplomas

myBekins creates video tribute to team members on becoming IOMI® Certified Office Movers®

IOMI® training unites Suddath & Barrett

Estimating and ops drill keeps Midwest growing

IOMI® sends power surge through JK Moving Services

myBekins O&I gets a jolt

BMG finds a reason for giving in all seasons

After a decade, the world's first IOMI® Certified Office Mover® is still going strong

Walking The Talk: All key Bekins A-1 corporate managers become IOMI® certified

Las Vegas myBekins hits jackpot as first Nevada IOMI® Certified Office Mover®

myBekins commits to sell value over price.

Stevens Worldwide Van Lines gets away to think.

For California Moving Systems it's show time.

Ace pledges "whatever it takes".

GRAEBEL: Where customer service, sales, and operations are on the same page.

Ace holds the winning hand.

Move training that makes sense for Graebel Wausau. Can you dig it?

Passion, energy drives Suddath Los Angeles.

Loyal customers, fewer claims and injuries, and stellar reputation bring Nashville's Apex & Robert E. Lee back for more IOMI® Certified Mover® training.

Houston's Wald Relocation Services is Certified and proud of it.

Move It Now considers expanding its office moving services and offering IOMI® training to franchisees.

IOMI® training keeps Graebel perfectly positioned.

Graebel Portland's very cool lab move.

Graebel stays the course as new hires get on board with IOMI®.

Graebel Portland and Graebel Seattle undergo IOMI®-Certified Mover best-practice audit.

Los Angeles and San Jose branches of Suddath Commercial Solutions earn IOMI® Certification.

Jacksonville and Miami branches of Suddath Commercial Solutions earn IOMI® Certification.

Street-wise advice on selling your moving company [Audio MP3 file plays automatically]

• Midwest Moving & Storage: Recertified, rejuvenated.

Building Winning Teams at Two Men And A Truck

JK Moving earns college CEUs, Homeland Security certification

FMWA hears office moving pros and cons

IOMI® recertifies Pittsburgh's South Hills Movers

AMSA Direction Magazine, December 2007: Holding up revenues in the wake of the HHG slowdown

Graebel hit with surprise audit

BMG: Over the Rainbow

GRAEBEL: IOMI® certified coast to coast

Able Moving & Storage launches commercial division

Vic's earns third recertification.

Penn movers yearn to learn

Chicago Title demands "boxless" move and gets it

IOMI® certifies GRAEBEL Northeastern

Contest highlights JK's recertification training

In the UK it's BusinessMoves.com

Training takes center stage at Two Men And A Truck

Top Quality from Midwest's Trenches

President's visit highlights JK Moving's success story

The Bulldog is certified

Nashville's Apex set to live up to its name

Kansas City's only certified mover backs pledge of great service with more IOMI training

JK Moving & Storage earns sixth recertification

Jury finds mover not guilty in $7.5mil suit

Arizona's Horizon Moving Systems proves you're never too old to learn

Berger's route to #1 is paved with training

Former NFL back trains to execute proper game plan

Jim Johnson gets the big picture. Do you?

Memphis furniture dealer enters moving market in response to customer pleas

Business Moves Group Ltd. of Berkshire England calls IOMI for an injection of adrenaline

Berryman Transfer takes big step toward its future

What is “IOMI®” and why is it important?

IOMI Founder Ed Katz and SWS SVP Bob Papuga

IOMI Founder Ed Katz and SWS SVP Bob Papuga


Article originally appeared in Suddath company newsletter, LiFT, May 2015)

It is often said that life’s best lessons are learned the hard way. No one would agree more than office moving pioneer and industry veteran Ed Katz. Desiring more professional accreditation in the commercial office moving sector, Katz founded the International Office Moving Institute (IOMI) in 1987 to offer vital training programs in office moving and project management methods, techniques and business best practices. Dubbed the "world's only university of office moving," IOMI is an independent, unbiased training organization dedicated to raising the moving industry's image by educating both professionals and consumers.

Suddath has partnered with IOMI for the past ten years and has had approximately 500 employees become certified through the intensive training sessions. The customized three-day class, taught to only one company at a time, contains extensive information and training on sales, estimating and operations to ensure that IOMI certified movers are functioning at their highest capacity—for the company and the client.

Katz was especially impressed when our chairman of the board, Steve Suddath, took one of the very first training classes held here. “It clearly indicated to all employees, that Suddath was going to implement the key principles and methods of the IOMI program and be a leader in the commercial office moving industry,” recounted Katz. “This certification signifies to clients, companies and employees alike that Suddath values expert training and investment in its people and policies.”

With significant growth through various acquisitions during the past five years, a priority was established for new employees to become IOMI certified office movers, an important step in the process to achieve a meeting of the minds in sales and operational performance. Staying true to this goal, in March of this year, Katz conducted another IOMI training class of 24 Suddath employees from across the country at the SWS corporate headquarters in Jacksonville. “Suddath is committed to training, to IOMI and to Ed. Ed standardizes the estimating process by simplifying it,” explains Bob Papuga, senior vice president of Suddath Workplace Solutions. “Every Suddath graduate can produce a proposal and execute an office relocation in the same way. This is invaluable to our national customers and has proven to be a key differentiator in the marketplace.”

Katz draws on his dry sense of humor and many years of moving experience to create a class that none will soon forget. Acting as part trainer and part therapist, Katz’s classes cover everything from basic office moving skills to effectively managing clients and potentially negative situations. During the training, participants actively participate in role play and Q&A sessions to gain the necessary skills for success in dealing with customers in all situations.

While it is widely known that moving is one of life’s most stressful events for homeowners; moving a business with multiple employees and critical technology can be just as daunting. Katz says the number one goal is “to keep the customer happy.” His next goal is to make sure no one is hurt in the process and workers are protected. Many of the proprietary methods and best practices he teaches are borne out of mistakes during his forty years in the industry. For example, Katz instructs that every team member on a job, alert a supervisor and coworker whenever they must use the restroom. He recounts that during one office move many years ago, in the era before cell phones, a mover became trapped in a freight elevator for several hours before anyone noticed he was missing. While extreme, this is just one example of the many factors that can affect productivity and efficiency—and ultimately, a company’s bottom line.

Solutions
Be different.

New device moves heavy files, reduces Workers' Comp cost
APRIL 20, 2012 -- The cry for relief from Workers' Comp claims has been heard and the answer is>>>click here for the full story

Movers reduce damage claims and book more business with The Mat-A-Door®.

How to become an IOMI® Certified Office Mover®.










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The Tyga-Box is a patented system of integrated plastic boxes and dollies for moving file folders and other contents.

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