For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations.
In their 28th podcast, Rob and Ed talk about stealing. You don’t hire thieves, do you? Yet, sooner or later, you’re going to have a theft at your company. A thief will steal from you, your employees, or the customer. What is your policy for handling theft when a customer “alleges” that your movers stole from him?
