WANTED: DEAD OR ALIVE!
Does your company have a policy for handling employee theft? [...]
Floor Protection: Strike 1, Strike 2, Home Run!
Claims from floor damage during an office move remain one [...]
I BOUGHT AN EXPENSIVE CAR EVEN BEFORE I COULD AFFORD IT (and Karma taught me a lesson)
A couple of years after I started my moving company, [...]
HOW TO PREVENT DAMAGE TO WALLS DURING AN OFFICE MOVE
Caveat emptor—let the buyer beware! I don’t care what the [...]
VALIDATE THE COMMUNICATION INSTEAD OF ASKING DO YOU KNOW OR UNDERSTAND
In my last post, I told a true story from [...]
NEVER ASK A GUY IF HE UNDERSTANDS
I learned a long time ago never to ask a [...]
BAA-BAA! FOLLOWING THE FOLLOWERS, PART 2
If a customer perceives that all movers are the same [...]
FOLLOWING THE FOLLOWER CAN BE EMBARRASSING
Before I started my own moving company, I worked for [...]
IF YOU FOLLOW THE FOLLOWERS, YOU BETTER BE THE LOWEST PRICE
Envision an Eagle A man once found an eagle’s egg, [...]
HUMILIATION AVOIDANCE COURSE 101
Have you every reprimanded the wrong employee or chastised an [...]
IF YOU’RE LATE, YOU’RE FIRED!
Do you know how many times I fantasized saying that [...]
AT MY COMPANY, WHEEL CHOCKS WERE NOT AN OPTION
When I owned my moving company, Peachtree Movers, if a [...]
“CLEANLINESS IS NEXT TO GODLINESS” (Even when it comes to moving vans)
Have any of you ever found garbage in your trucks? [...]
Make Profits by Retaining Clients
f you don’t focus on retaining your customers, you’ll lose [...]
CALL ME CYNICAL!
I’m a disciple of the adage “you can’t expect what [...]
Governor Ronnie Musgrove and IOMI® instructor Ed Katz fly to Reagan National Airport in Washington, DC
At Last…Something Congress Can Agree On! These days, getting bipartisan [...]
For nearly 30 years, IOMI® (International Office Moving Institute) has been the world’s premier ‘university for office moving,’
We listened to our customers. We found they want cost-effective, [...]
Damage Claim “Analytics 101”
There are typically three major reasons for having a damage [...]
U.S. General Services Administration, Denver Region, IOMI® Certified
IOMI® Client Profile: Jennifer Sacks, RPA®, U.S. General Services Administration [...]
IOMI® Helps Armstrong Build Trust, Reduce Stress and Deliver Reliability
April, 2017 – Louisville, Kentucky – Louisville is famous for [...]
