Nearly 100 full-time movers were divided into teams of 10 and given simulated but full-fledged office moves.
Crews were evaluated and judged by IOMI staff, pretend customers and JK managers. Each crew earned points based upon their ability to deal with issues and perform tasks pertaining to the customer, moving sensitive computers, loading the moving van, handling the furniture and following the floor plan when placing the furniture.
While half of the employees participated in the contest, the other half were in class refreshing their skills on loading a truck, bubble wrapping computers, inflating Space Gobblers™ in desk drawers, dollying up fully loaded lateral file cabinets using the Spider Crane, and putting down and installing extensive building protection.
In order to benefit from all aspects of the training, JK’s commercial division virtually shut down for most of the training sessions. All of the company’s full-time employees, including sales personnel, project managers, customer service representatives, supervisors, drivers and movers participated in the training.
Training was held at JK’s new 85,000-square-foot commercial facility in Sterling, VA.